Global leader in safe, high performance waterproofing, cleaning and conditioning for outdoor gear

 

Careers at Nikwax

Nikwax provides a challenging environment for staff with opportunities spanning manufacturing, design, engineering, sales, marketing, service and support. Our business is growing and we constantly seek motivated individuals to join our successful teams.

Current vacancies

If you would like to work at Nikwax, keep a look out for the latest career opportunities below.

Customer Services Advisor for an award winning local group

The Nikwax Group operates within the expanding Outdoor market, providing a range of aftercare products for a variety of clothing, footwear and equipment, as well as unique waterproof systems available through our premium outdoor clothing brand Páramo. We require a Customer Services Advisor to join our busy Customer Contact team in Wadhurst, East Sussex.

The Role

To deal with all queries and complaints generated internally and externally, in a timely manner in line with implemented policies and procedures by:

  • Answering all queries and complaints in a timely and professional manner
  • Processing all garments coming into the Customer Contact team
  • Efficient email forwarding to correct business areas for issues outside of the remit of the Customer Contact team
  • Providing administrative support to the team in an efficient and timely manner.

The Person Will Be

  • An excellent communicator and good listener
  • Able to prioritise their own workload
  • Able to work under pressure
  • A team player
  • Proficient in Maths and English (ideally to GCSE level)
  • Experienced in customer service and data entry.

The Rewards

  • Work within a company where you can clearly see the effect of your efforts
  • Work for an international company with values that you can believe in
  • Work within a friendly and informal environment
  • Competitive benefits and rewards.

To Apply

If you would like to apply for this position please send your Covering Letter (stating your salary expectations) & CV by no later than 22nd October 2017 to:

Recruitment,
Nikwax Ltd,
Unit F Durgates Industrial Estate,
Wadhurst,
East Sussex TN5 6DF

Or e-mail: recruitment@nikwax.co.uk.